When you buy in the granit-aj.pl online store, you have the option to advertise, return and exchange goods in accordance with applicable regulations. In order to improve each of these processes, we recommend the following action scenario:

RETURN

1) Fill in the RETURN form - you can download it HERE

2) Send the returned goods together with the completed and signed form to the following address: Granit Artyst Jubilerskie, ul. Grunwaldzka 270, 80-314 Gdańsk with the note "RETURN - GRANITE" or use the convenient return via the website www.furgonetka.pl click HERE

3) Inform us about the fact of the return to the e-mail address kontakt@granit-aj.pl

EXCHANGE

1) Fill in the RETURN form - you can download it HERE

2) Send back only the exchanged goods together with the completed and signed form to the following address: Granit Artyst Jubilerskie, ul. Grunwaldzka 270, 80-314 Gdańsk with the note "EXCHANGE - GRANITE" or use the convenient return via the website www.furgonetka.pl click HERE

3) Inform us about the fact of the exchange by e-mail: kontakt@granit-aj.pl

COMPLAINT

1) Fill in the COMPLAINT form - you can download it HERE

2) Send back only the advertised goods along with the completed and signed form to the following address: Granit Artyst Jubilerskie, ul. Grunwaldzka 270, 80-314 Gdańsk with the note "COMPLAINT - GRANITE" or use the convenient return via the website www.furgonetka.pl click HERE

3) Inform us about the fact of the complaint to the e-mail address kontakt@granit-aj.pl